DG Cash
These terms of use pertain to DG Cash, including the current ways in which customers can earn and redeem DG Cash through a DG Cash Program (defined below). BY UTILIZING A DG CASH PROGRAM, OR EARNING OR REDEEMING DG CASH, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.
Ways to Earn DG Cash: DG Cash may be earned by users in a variety of ways, including through certain programs made available by Dollar General from time-to-time (each a “DG Cash Program”). Current DG Cash Programs are identified below. Each individual DG Cash Program is subject to the Terms and the separate terms of use identified below, which govern your use of and participation in such DG Cash Program.
DG Cash Redemption: Any accrued DG Cash will be shown in your wallet on the App or Website when signed into your Dollar General account. You can redeem your DG Cash at most Dollar General store locations for merchandise only (subject to certain restrictions, examples of which are listed below). At checkout, show the DG Cash barcode to the cashier and specify the amount of DG Cash you want to apply to your purchase. If utilizing a self-check-out station at a Dollar General store location, select the gift card payment option and scan the DG Cash barcode to apply your DG Cash to your purchase. You are not able to specify the amount of DG Cash you want to apply to your purchase when utilizing a self-check-out station; rather, the full balance of your DG Cash will be applied to your purchase, up to the total transaction amount, and any remaining DG Cash will be shown in your wallet on the App or Website when signed into your account.
DG Cash Redemption Limitations and Restrictions: Dollar General reserves the right, in its sole discretion, to revoke or suspend a customer’s access to DG Cash or any program or service related to DG Cash, including any DG Cash Program, in the event of fraud, misuse or other abuse of DG Cash or any DG Cash Program.
DG Cash cannot be used to purchase the following items:
- All phone/prepaid/gift cards
- Financial services, including money transfers, money orders, bill payments
- Dairy, Alcohol, and tobacco products
- Lottery tickets/cards
- Third-party items or services
- Items prohibited by law
YOU ACKNOWLEDGE AND AGREE THAT THE ITEMS THAT ARE ELIGIBLE FOR DG CASH REDEMPTION ARE DETERMINED SOLELY BY DOLLAR GENERAL, AND THAT ALL EXCLUDED ITEMS MAY NOT BE FULLY LISTED HERE. YOU FURTHER ACKNOWLEDGE AND AGREE THAT DOLLAR GENERAL HAS THE RIGHT TO AMEND THE LIST OF EXCLUDED ITEMS AT ANY TIME, WITHOUT NOTICE TO YOU, AND THAT DOLLAR GENERAL MAY LIMIT THE ABILITY TO REDEEM DG CASH AT ANY TIME IN ORDER TO COMPLY WITH ANY APPLICABLE LAWS AND REGULATIONS.
DG Cash cannot be applied to any transactions made through the App or Website, including without limitation DG GO! or DG Pickup transactions. DG Cash may not be used for purchases at pOpshelf stores.
DG Cash General Terms: DG Cash has no value until such time as it is redeemed in accordance with these Terms at a Dollar General store. The use of the word “earn” in these Terms or in the terms for any DG Cash Programs or other materials does not imply that DG Cash has any value prior to redemption. DG Cash IS NOT CASH AND IS NOT REDEEMABLE FOR CASH. DG Cash is not insured by the Federal Deposit Insurance Corporation (FDIC) and does not earn interest. Dollar General will not mail any account statements in connection with DG Cash maintained in your wallet on the App or Website.
Unless otherwise required by law or permitted in these Terms, DG Cash is non-refundable, non-transferable, and non-assignable. DG Cash does not expire, but customers must have a Dollar General account in good standing to earn DG Cash. If you close your Dollar General account and you have undistributed DG Cash, you will be notified of any DG Cash balance remaining in your account and the redemption options available. If your Dollar General account is removed or deactivated by Dollar General as a result of your breach of these Terms, or if you fail to properly redeem your DG Cash in accordance with these Terms, any rights you have to the DG Cash in your account will terminate and you will forfeit and no longer be entitled to such DG Cash. If Dollar General terminates access to your DG Cash other than for your breach of these Terms, your DG Cash will be distributed to you in a manner to be determined in Dollar General’s sole discretion.
You acknowledge and agree that any DG Cash you earn will be stored in your wallet on the App or Website. Your DG Cash balance may be found within your wallet on your App or through the Website.
Fraudulent and Unauthorized Transactions: Your Dollar General account is intended to be used solely by you. You should not share your account username or password (“Login Credentials”) with any third party. You are solely responsible for maintaining the confidentiality and security of your Login Credentials.
If somebody else obtains your Login Credentials, they will be able to access and use your Dollar General account, including your DG Cash. You are responsible for all such transactions involving your account, including fraudulent and unauthorized transactions.
DG Cash Programs
Cash Back Offers
Users of the Website and App with Dollar General accounts are currently given access to see and select digital cash back offers provided by manufacturers or suppliers of certain products sold by Dollar General (the “Cash Back Offers”), and upon purchase of the relevant product at Dollar General, to earn DG Cash equivalent to the value of that specific Cash Back Offer. By utilizing Cash Back Offers, you acknowledge that you have read, understood, and agree to be bound by these Cash Back Offer Terms.
Eligibility Requirements; Customer Representations and Warranties: To earn Cash Back Offers, you must have an active Dollar General account, be in compliance with these Cash Back Offer Terms, and located in the United States when redeeming Cash Back Offers. By agreeing to these Cash Back Offer Terms, you represent and warrant to Dollar General that: (i) you are not violating these Cash Back Offer Terms ; (ii) you are using Cash Back Offers only when located in the United States; (iii) you have not previously been suspended, removed, or deactivated from your account or a DG Cash Back Program; and (iv) your use of Cash Back Offers is in compliance with any and all applicable laws and regulations. Any breach of these representations may result in Dollar General revoking your Dollar General account and permission to use the Cash Back Offers, and any rights you have to the DG Cash in your account attributable to the Cash Back Offers may terminate.
Activating Cash Back Offers: Dollar General may make available to you from time-to-time certain digital item-level cash back offers made available by manufacturers for products sold in Dollar General stores or through the Website or App. These Cash Back Offers will be identified in the Website and App through an icon, button, or other selectable feature titled as “cash back” and will set forth the value of that specific Cash Back Offer. To activate a Cash Back Offer, you must, on the Website or in the App, select the relevant Cash Back Offer, add it to your Dollar General account, and then purchase the product associated with the Cash Back Offer either in a Dollar General store or through the Website or App. When purchasing the relevant product in a physical Dollar General store, you must enter the phone number associated with your Dollar General account before completing your transaction at checkout; when purchasing online, you must ensure you are logged into your account. All activated Cash Back Offers will be shown in your Dollar General account until the relevant products have been purchased. Following purchase of the product(s) associated with an activated Cash Back Offer, DG Cash equivalent to the earned Cash Back Offer will be deposited into your wallet in your Dollar General account for future use at a Dollar General store.
Redemption Limitations and Restrictions: Each Cash Back Offer is subject to any additional terms (such as expiration date or a requirement to purchase multiples of a relevant item) identified in the “Cash Back Offer Details.” Cash Back Offers may expire if the relevant product is not purchased within the timeframe set forth in the Cash Back Offer Details. Cash Back Offers, Digital Coupons, and manufacturer coupons may not be combined or stacked on to a single item in the same transaction; if a Digital Coupon and Cash Back Offer are both selected for the same item in your account, the Digital Coupon will be applied at checkout and Cash Back will not be earned on such item. Cash Back Offers may be discontinued by Dollar General at any time without notice. In addition, at any time and in Dollar General's sole discretion, Dollar General may: (i) determine whether or not you are eligible to activate any particular Cash Back Offer; (ii) determine whether or not you have activated any particular Cash Back Offer or earned DG Cash; or (iii) adjust your DG Cash total to accurately and fairly reflect the DG Cash you have actually earned. Dollar General may, in its sole discretion, deduct from your Dollar General account any DG Cash that Dollar General determines you have not earned or you have earned in violation of these Terms. Cash Back Offers have no monetary value unless and until they are activated in accordance with these Cash Back Offer Terms and any earned DG Cash is redeemed in accordance with these Cash Back Offer Terms. You may not obtain any cash, money, or anything of value in exchange for your activated Cash Back Offers.
Prohibited Conduct: By using Cash Back Offers, you agree not to:
- submit to Dollar General purchase information that is false, inaccurate, fabricated, counterfeited, tampered with, adjusted, or otherwise artificial or inauthentic for the purpose of seeking to earn DG Cash;
- redeem, or attempt to redeem, DG Cash for products that have not actually been purchased;
- use the Cash Back Offers for any illegal purpose, or in violation of any local, state, national, or international law, including, without limitation, laws governing intellectual property and other proprietary rights, and data protection and privacy; and
- use or attempt to use the Cash Back Offers outside of the United States.
Termination/Revocation. If you engage in Prohibited Conduct or otherwise violate any of these Cash Back Offer Terms, you agree that your permission to use Cash Back Offers will automatically terminate, any rights you have to the Cash Back Offers in your Dollar General account will terminate, and you will no longer be eligible to redeem such Cash Back Offers. You also agree that we may, at any time and without notice to you, suspend or revoke your access to and use of the Cash Back Offers and any Dollar General account you may have in connection with the Cash Back Offers, including: (i) where we determine in our sole discretion that such action is reasonable in order to comply with legal requirements or to protect the rights or interests of Dollar General or any third party; or (ii) in connection with any general discontinuation of Cash Back Offers. We also reserve the right to modify the Cash Back Offers at any time without notice to you. WE WILL HAVE NO LIABILITY WHATSOEVER ON ACCOUNT OF ANY CHANGE TO THE CASH BACK OFFERS OR ANY SUSPENSION OR REVOCATION OF YOUR ACCESS TO OR USE OF THE CASH BACK OFFERS, PROVIDED THAT IF WE TERMINATE YOUR ACCESS TO THE CASH BACK OFFERS OTHER THAN FOR YOUR BREACH OF THESE TERMS, YOU MAY BE ENTITLED TO HAVE YOUR DG CASH DISTRIBUTED TO YOU IN A MANNER TO BE DETERMINED IN OUR SOLE DISCRETION. You may terminate your Dollar General account at any time by visiting your account.